Legal

Terms of service

Last updated: October 2026. This is a plain-language summary.

The service

Team Operations is a subscription service for sports teams, provided by MADD TECH INDUSTRIES LLC (“Maddtech”), 4214 Shamans Drive, Marietta, GA 30062. By creating a team or using a team's site you agree to these terms.

Accounts

The person who creates a team is its administrator and is responsible for who they add, the roles they give, and the accuracy of what the team records. Keep your password private. You must be old enough to agree to these terms, or have a parent or guardian do it for you.

Plans and billing

Plans (Basic, Pro, Elite) are billed monthly through Stripe at the price shown when you subscribe. You can cancel at any time and the plan stays active until the end of the paid period. Fees already paid are not refunded unless the law requires it. We may change prices with advance notice.

Acceptable use

Do not misuse the service: no unlawful content, no attempts to break or overload it, no accessing other teams' data, and no using it to harass anyone. Team administrators must have the right to collect the information they enter, including consent from parents or guardians for minors.

Your data

Your team's data belongs to your team. We use it only to provide the service. You can export it and ask us to delete it.

Waivers and safety

Team Operations records that a waiver was shown to a person. It does not create, replace or verify the legal waiver itself. Each team is responsible for its own waivers, medical and safety procedures.

Messages and notifications

Team administrators decide what messages go out (in the app, as browser notifications, by email and, where turned on, by text message). They must have each person's permission to contact them, and people can turn their own notifications off in their account settings.

Medical and emergency information

Team Operations stores the medical and emergency details a team chooses to collect so coaches can see them. We do not check this information, and it is not medical advice. Teams stay responsible for how they use it.

Availability

We work to keep the service running but do not promise it will always be uninterrupted or error free.

Liability

To the fullest extent the law allows, the service is provided as is, and our total liability is limited to the fees you paid in the three months before the claim. We are not liable for indirect or consequential losses.

Ending

You may stop using the service at any time. We may suspend a team that breaks these terms.

Changes and contact

We may update these terms and will tell teams about material changes. Questions: Privacy Terms support@madd-tech.com.